38%
reduction in asset request volume in two quarters
Lumen Home
“We launched retailer portals in Q1. By Q3 the creative ops queue stopped being the bottleneck for every seasonal kit. Partners pull what they need; we see uptake in Visual Insights instead of guessing from email threads.”
Lumen Home moved 40 regional retailers onto branded portals with collection expirations. Assist tagging cleaned inconsistent room-set filenames during ingest. Salesforce sync keeps account owners notified when a kit goes live.